Efectos de la gobernanza en el capital reputacional de las cooperativas de ahorro y crédito

Ángel Fabian Cruz Alvear; Julio Efraín  Cruz Alvear

doi:10.70577/asce.v5i3.989

Authors

Ángel Fabian Cruz Alvear Investigador Independiente https://orcid.org/0009-0000-9516-0039
Julio Efraín Cruz Alvear Investigador Independiente https://orcid.org/0009-0006-4220-7239

DOI:

https://doi.org/10.70577/asce.v5i3.989

Keywords:

Cooperative governance; Reputational capital; Savings and credit cooperatives; Institutional trust; Organizational sustainability; Corporate reputation.

Abstract

Savings and credit cooperatives play a fundamental role in financial inclusion and the socioeconomic development of communities, making governance quality a strategic element for ensuring institutional sustainability and legitimacy. The objective of this narrative literature review was to analyze the effects of governance on the reputational capital of savings and credit cooperatives, examining the influence of transparency, member participation, social responsibility, institutional oversight, and organizational trust on the development of a strong and sustainable reputation. To achieve this, a review of scientific literature from indexed databases was conducted, complemented by specialized technical documents on cooperative governance and organizational reputation. The findings indicate that good governance practices strengthen member trust, improve institutional legitimacy, and enhance organizational sustainability. Likewise, social responsibility, environmental, social and governance (ESG) criteria, and democratic participation significantly contribute to the consolidation of reputational capital. The study concludes that governance is a determining factor in the construction of institutional reputation, as it directly influences perceptions of credibility, transparency, and social commitment among stakeholders, thereby strengthening the competitiveness and long-term sustainability of cooperatives within the financial sector-

Downloads

Download data is not yet available.

References

Allen, M., Tessier, S., & Laurin, C. (2023). Corporate social responsibility of financial cooperatives: A multi-level analysis. Sustainability, 15(6), 4739. https://doi.org/10.3390/su15064739

Bueno, A. S., Fernández Moreno, J. C., León Serrano, L. A., & Araujo Cobarrubio, R. A. (2025). Análisis del crecimiento de las cooperativas de ahorro y crédito en el Ecuador: Periodo 2015–2023. Ciencia y Educación, 6(8), 177–188. https://doi.org/10.5281/zenodo.16937889

Castro, J. R., Gómez, R. A., & Muñoz, Y. M. (2025). Las cooperativas multiactivas con ahorro y crédito. Retos en la creación de valor en los asociados: Una mirada desde la información financiera. Ciencia Latina Revista Científica Multidisciplinar, 9(1), 8891–8911. https://doi.org/10.37811/cl_rcm.v9i1.16517

Cornforth, C. (2004). The governance of cooperatives and mutual associations: A paradox perspective. Annals of Public and Cooperative Economics, 75(1), 11–32. https://doi.org/10.1111/j.1467-8292.2004.00241.x

Cuevas, C. E., & Fischer, K. P. (2006). Cooperative financial institutions: Issues in governance, regulation, and supervision. World Bank Working Paper No. 82. The World Bank. https://openknowledge.worldbank.org/handle/10986/7107

Da Silva Américo, B., Da Silva, T. P., Bortoluzzi, D. A., & Hein, N. (2025). Governance mechanisms and organizational resilience in credit cooperatives. Sustainable Institutional Management Journal, 4(1), 1–18.

Fombrun, C. J., & Van Riel, C. B. M. (2004). Fame and fortune: How successful companies build winning reputations. Pearson Education.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Hopt, K. J. (2021). Corporate governance of banks and financial institutions: Economic theory, supervisory practice, evidence and policy. European Business Organization Law Review, 22(1), 13–37. https://doi.org/10.1007/s40804-020-00201-z

Jamaluddin, F., Saleh, N. M., Abdullah, A., Hassan, M. S., Hamzah, N., Jaffar, R., Aziz, S. A. G., & Embong, Z. (2023). Cooperative governance and cooperative performance: A systematic literature review. SAGE Open, 13(3). https://doi.org/10.1177/21582440231192944

Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305–360. https://doi.org/10.1016/0304-405X(76)90026-X

Kumkit, T., Gan, C., Anh, D. L. T., & Hu, B. (2022). Enhancing governance practice for better performance of credit union cooperatives in Thailand. International Social Science Journal, 72(246), 597–612. https://doi.org/10.1111/issj.12366

Luque González, A., & Peñaherrera Melo, J. (2021). Cooperativas de ahorro y crédito en Ecuador: El desafío de ser cooperativas. REVESCO. Revista de Estudios Cooperativos, 138, 76–92. https://doi.org/10.5209/reve.73870

Mazzarolo, J., Zanella, F., et al. (2025). The environmental, social and governance approach in cooperatives: A systematic literature review. Journal of Co-operative Studies.

Puusa, A., Hokkila, K., & Varis, A. (2016). Individuality vs. communality—A new dual role of co-operatives? Journal of Co-operative Organization and Management, 4(1), 22–30. https://doi.org/10.1016/j.jcom.2016.02.002

Puusa, A., Mönkkönen, K., & Varis, A. (2013). Mission lost? Dilemmatic dual nature of co-operatives. Journal of Co-operative Organization and Management, 1(1), 6–14. https://doi.org/10.1016/j.jcom.2013.06.002

Shaw, L. (2006). Corporate governance issues for cooperatives. Global Corporate Governance Forum Discussion Paper No. 4. World Bank. https://documents1.worldbank.org/curated/en/480571484643579789/pdf/112117-WP-GCGF-Discussion-Paper-Corporate-Governance-Issues-for-Cooperatives-070108.pdf